# Manually Marking a Bill as Paid (External Payments)

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### How do I manually mark a bill as paid (external)?

If your client paid outside of Digits (e.g., mailed a check, separate system), you can mark it as paid to keep records clean:

1. From your client's dashboard, click **Bills** in the left navigation menu. 
2. Find the bill and click the **menu** in the top right.
3. Select **Mark as Paid**.
4. Choose the payment date.
5. (Optional) Add a note for context.
6. Click **Mark as Paid**.

{% hint style="warning" %}
**Notes:** 

* You can only mark as paid if all **required fields** on the bill are complete; otherwise, the action is disabled.
* This does **not** send money or notify the vendor. It’s a record update for tracking and reconciliation.
* If the period is **locked**, you may see a confirmation before changes apply.
  {% endhint %}

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### Frequently Asked Questions

<details>

<summary>Why is Mark as Paid disabled?</summary>

One or more required bill fields are missing. Open the bill, complete all required fields, then try again.

</details>

<details>

<summary>Will marking a bill as paid update the ledger automatically?</summary>

Yes. Bill status updates in **Bill Pay**; ensure your ledger reflects the payment during reconciliation.

</details>

<details>

<summary>If I manually mark a bill as paid, can I attach proof of payment?</summary>

Yes. Add a note in Comments and upload supporting docs (e.g., cleared check image) to Documents.

</details>

<details>

<summary>Can I undo Mark as Paid?</summary>

Once you mark a bill as paid, you cannot undo it.&#x20;

</details>

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<p align="center"><a href="https://portal.usepylon.com/digits/forms/get-in-touch-with-digits-support" class="button primary" data-icon="envelope-open-text">Contact Digits Support</a></p>
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