> For the complete documentation index, see [llms.txt](https://help.digits.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.digits.com/firms-bills-and-invoices/bill-status.md).

# Bill Statuses Explained

***

<table data-search="false"><thead><tr><th width="214.266357421875">Status</th><th>What it Means</th></tr></thead><tbody><tr><td><strong>New</strong></td><td>Just uploaded, untouched</td></tr><tr><td><strong>Scheduled</strong></td><td>Payment approved and queued</td></tr><tr><td><strong>Processing</strong></td><td>Payment sent but funds not withdrawn yet</td></tr><tr><td><strong>Awaiting Vendor</strong></td><td>Paid, but vendor hasn’t claimed funds (Digits Pay only)</td></tr><tr><td><strong>Overdue</strong></td><td>Due date is in the past</td></tr><tr><td><strong>Duplicate</strong></td><td>Matches an existing bill (same vendor + invoice number)</td></tr><tr><td><strong>Verification Required</strong></td><td>On hold pending payment verification</td></tr><tr><td><strong>Payment Failed</strong></td><td>The charge (pay-in) to fund the bill failed</td></tr><tr><td><strong>Delivery Failed</strong></td><td>The payout to the vendor bounced or was returned.</td></tr><tr><td><strong>Rejected</strong></td><td>Approver declined the bill; sent back to In Review</td></tr><tr><td><strong>Canceled</strong></td><td>Payment was canceled</td></tr><tr><td><strong>Voided</strong></td><td>Bill voided; no payment will be made</td></tr><tr><td><strong>Refunded</strong></td><td>Payment was refunded</td></tr></tbody></table>

***

### Frequently Asked Questions

<details>

<summary>The payment says "Sent" (Awaiting Vendor), but my vendor hasn't received it.</summary>

"Awaiting Vendor" means the money has left your account and is waiting for the vendor to claim it into their bank — usually available to withdraw within 2–3 business days.&#x20;

If they're getting paid through Digits for the first time, they need to accept the payment invitation (ask them to check spam; you can resend it).&#x20;

If you see Delivery Failed, the transfer to your vendor bounced or was returned. Open the bill and choose Retry Delivery to send it again.

</details>

***

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Got a question or feedback? Our team is all ears—come say hello!
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<p align="center"><a href="https://portal.usepylon.com/digits/forms/get-in-touch-with-digits-support" class="button primary" data-icon="envelope-open-text">Contact Digits Support</a></p>
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***


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