Bill Statuses Explained

Get comfy with bill statuses in Bill Pay—see where each bill sits in approval and payment, spot holdups fast, and know exactly what, if anything, you need to do next.

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Status	What it Means
New	Just uploaded, untouched
Scheduled	Payment approved and queued
Processing	Payment sent but funds not withdrawn yet
Awaiting Vendor	Paid, but vendor hasn’t claimed funds (Digits Pay only)
Overdue	Due date is in the past
Duplicate	Matches an existing bill (same vendor + invoice number)
Verification Required	On hold pending payment verification
Payment Failed	The charge (pay-in) to fund the bill failed
Delivery Failed	The payout to the vendor bounced or was returned.
Rejected	Approver declined the bill; sent back to In Review
Canceled	Payment was canceled
Voided	Bill voided; no payment will be made
Refunded	Payment was refunded

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Frequently Asked Questions

The payment says "Sent" (Awaiting Vendor), but my vendor hasn't received it.

"Awaiting Vendor" means the money has left your account and is waiting for the vendor to claim it into their bank — usually available to withdraw within 2–3 business days.

If they're getting paid through Digits for the first time, they need to accept the payment invitation (ask them to check spam; you can resend it).

If you see Delivery Failed, the transfer to your vendor bounced or was returned. Open the bill and choose Retry Delivery to send it again.

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Got a question or feedback? Our team is all ears—come say hello!

Contact Digits Support

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