Viewing Invoice Status & Payment Progress
Once an invoice has been sent, Digits makes it easy to track its status from delivery to payment, so you always know where things stand.
Invoice Statuses
Draft
Created but not yet sent. Fully editable.
Sent
Delivered to the customer with a payment link.
Manual Send
Shared outside Digits (e.g., a PDF), not sent through Digits. Shows as Manually Sent in the detail view.
Overdue
A Sent invoice that's past its due date. This is derived from the due date, not a separate saved status — so it returns to Sent or Paid as the invoice is paid or the date changes.
Verification Required
The invoice can't collect payment until the business completes verification.
Processing
The customer submitted a payment and it's being processed. (In the invoice's detail view, a processing payment may already appear as Paid.)
Paid
Payment was collected through Digits.
Marked as Paid
You recorded payment manually (offline). The customer sees this as Paid.
Payment Failed
A payment attempt failed or was rejected.
Payment Error
A payment was returned after processing (for example, an ACH return).
Canceled
The invoice or its payment was canceled. Shows as Invoice Canceled in the detail view.
VOID
You voided the invoice. Permanent. The customer sees this as CANCELED.
Refunded
A completed payment was refunded.
Where to View Invoice Status
After sending an invoice, click into the individual invoice to view the detailed status and history.
You’ll see a summary panel on the right showing:
Customer Info
Payment Link (if enabled)
Invoice PDF for download
Delivery Timeline (when the invoice was scheduled, sent, processed, and delivered)
Payment Summary (when paid, which account, and fee breakdown)
This view provides a complete view of the invoice status, delivery milestones, and payment history.
Understanding the Payment Delivery Timeline
Once a customer pays, open the Payment Delivery section (the dollar-sign-with-arrows icon) to follow the money to your bank. Each stage is time-stamped.
Scheduled
The payment is scheduled for delivery.
Processed
The payment has started processing.
Sent
The funds are on their way — "Funds sent to your account" for ACH, or "Check sent to your address" for a mailed check.
Estimated Delivery
The expected delivery date. If a date isn't available yet, it shows as awaiting.
Delivered
The funds have been received.
You may also see Rescheduled (the delivery date changed) or Payment Returned (the payment was returned and needs attention).
Where to Find the Payment Link
Click the Send (airplane) icon in the right panel to view the invoice delivery details. This is where you’ll find:
Customer details
The Digits Payment Link — which your customer can click to pay online
Invoice PDF — downloadable copy of the invoice