Departments

Departments allow you to segment your client's books to track performance across teams, service lines, or business units.


1

Step 1: Set up your Departments

  1. Go to Accounting →Departments in the left-hand menu.

  2. Click Add Department to create one manually.

  3. (Optional) If the account is connected to QuickBooks Online (QBO), click Import Departments to bring in your existing structure.

  4. Organize departments into a hierarchy as needed — for example: SalesEast Coast.

circle-exclamation

To make changes, hover over a department name to:

  • Click the Pencil to rename or modify the department. (Note: editing is not available for departments imported from QBO or Gusto.)

  • Click the Hierarchy icon to add a child department.

2

Step 2: Tag transactions with a Department

Once your departments are set up, you can start tagging transactions.

To tag one transaction:

  1. Go to Accounting Ledger.

  2. Click into a transaction.

  3. Click Edit at the top of the screen.

  4. Use the Department field to assign a tag.

To tag one or more transactions at once (Bulk Tagging):

  1. From the Ledger, click Edit at the top.

  2. Check the boxes next to the transactions you want to tag.

  3. Click the Department icon in the toolbar at the top.

  1. Select the department from the dropdown.

  2. Click Apply to save your changes.

circle-info

Unsure about the right department? You can leave a comment or question on any transaction to confirm with a teammate, accountant, or client.

3

Step 3: Report by Department

After transactions are tagged, you can view department-level reporting.

To view Profit & Loss by Department:

  1. Go to Custom Reports Profit & Loss.

  2. Click the Options at the top of the report.

  3. In the Options panel, find Drill down by.

  4. Open the dropdown and choose Department.

  5. Under Multiple, select the departments you want to include—or choose all.

  6. (Optional) Use:

    • Hide Other Departments to show only the departments you selected

    • Hide Unassigned Departments to exclude anything not tied to a department

This lets you break down your Profit & Loss by department so you can compare revenue and expenses across teams.

You can also add department-specific widgets to Reports:

  1. Go to any Custom Report (like Executive Summary).

  2. Click Options at the top of the report.

  3. Select the Department tab in the Add Graphs panel.

  4. Choose from available department-based graphs — including category-level breakdowns.

  5. Add your desired widget(s), then click Done.

To add department charts to your Dashboard:

  1. Go to Home.

  2. Click Edit in the top-right corner.

  3. Click the Department icon in the chart selector panel.

  4. You’ll see available charts for each department.

  5. Drag and drop the ones you want onto your dashboard.

  6. Click Done to save your changes.


Frequently Asked Questions

chevron-rightCan I report by both Location and Department at the same time?hashtag

Not yet. Today, you can drill down by either Location or Department per report. Multi-dimensional P&Ls (using both) are on the roadmap.


Got a question or feedback? Our team is all ears—come say hello!