# How to Cancel Your Firm Account
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**Important:** These instructions are **for accounting firms ONLY**\
If you are a **business owner,** please follow the business-side guide instead: **→** [***How to Cancel Your Digits Business Account***](/my-business-account/cancel-digits.md)\
Firm and business cancellations work differently, so be sure you're using the correct article.
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If your firm no longer needs Digits, there are two types of cancellation to understand:
1. **Canceling a client’s Digits account** (by removing the client)
2. **Canceling your entire firm’s Digits account** (requires contacting Digits Support)
Below is how each works.
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### Canceling a Client’s Digits Account
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**When you remove a client:**
* The client is disaffiliated from your firm
* They are moved to the Core for Business plan
* They’ll only be charged if they log in and add billing
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1. Go to your **Firm Dashboard**
2. In the left navigation menu, select **Firm Settings**
3. Open the **Clients** tab
4. Find the client you want to remove
5. Click the menu next to the client’s name
6. Select **Remove**
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### Canceling Your Entire Firm Account
Digits allows firms to keep **Firm Free Books** at no cost, even if you’re no longer actively using Digits.\
Because of this, **there is no in-product “Cancel Firm Account” button.**
To fully close your firm account — including removing your firm profile, partner program enrollment, and internal free books — you must contact our team.
#### **To cancel your firm account completely:**
**Email us at** [**help@digits.com** ](mailto:)with the subject:
Please include:
* Your firm name
* Your email associated with the account
* Confirmation that you want the entire firm removed from Digits
Our team will confirm the request and complete the closure for you.
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Got a question or feedback? Our team is all ears—come say hello!
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Contact Digits Support
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***
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