For the complete documentation index, see llms.txt. This page is also available as Markdown.

Understanding Your Firm Dashboard

The Firm Dashboard is your central hub for managing close work across all clients. It gives you a real-time list view of every client with counts showing exactly how much work remains across each checklist section, so you can quickly identify where to focus next.


What You'll See

When you enter list view, each client row displays the following columns:

Column
What it shows

Client

Client name and status

Setup

Open setup action items

Comments

Open collaboration items

Book

Open bookkeeping items

Schedule

Open scheduling action items

Reconcile

Open reconciliation items

Review

Open review items

Report

Open reporting items

Plan

The billing plan the client is on (hover to see details)

Team

Avatars of the accountants assigned to that client

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Count badges update automatically as work is completed. A checkmark means all items in that section are done; a zero means nothing is currently required.

Clicking the accountant avatar icons on the right side of a row takes you directly to that client's settings to update assignments or permissions.


Switching Between List and Grid View

You can toggle between list view and grid view using the layout toggle in the top right of the dashboard.


Sorting

In list view, click any column header to sort all your clients by that column. For example:

  • Sort by Book to find clients with the most bookkeeping work outstanding

  • Sort by Review to prioritize your review queue

  • Sort by Client to return to alphabetical order

Your sort preference is saved automatically.


Time Period

The dashboard is scoped to a specific time period to keep it focused on close. Use the period selector in the top left to change the interval — counts will update to reflect only the work needed for that window.

Available interval types: Day, Month, Quarter, Year


Click any count badge to jump directly into that client's checklist, landing at the exact section and time period you were viewing on the dashboard.


Finding Clients

Use the search bar to filter clients by name. You can type a partial name to narrow the list.

You can also filter by client status — All, Active, or Inactive — to focus on only the clients you need.

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Note: Sorting is disabled while a search or status filter is active. Clear the filter to re-enable sorting.

If you still can’t find a client:


How Do I Add a New Client?

You can add new clients right from the Firm Dashboard:

  1. Click your firm name in the top-left corner.

  2. Select + Add Client.

  3. Follow the setup prompts to choose your connection or migration option.

(See Adding Your First Client for the full walkthrough.)


How Do I Launch the Demo Client (Sandbox)?

If you’d like to explore Digits without connecting real client data:

  1. From the Firm Dashboard, click Launch Demo.

  2. Wait for Digits to provision the demo (it may take a few moments).

  3. Click the new Demo Client card to explore features safely.

Use this to:

  • Test workflows without impacting real accounts.

  • Train new firm staff.

  • Demonstrate Digits to prospects.

See Using Your Demo Client (Sandbox) for more details.


Frequently Asked Questions

Why don’t I see all my clients on the Firm Dashboard?

Check that each client has been added to your firm and that your Firm Role gives you access. See: Firm Roles & Permissions (Invite Colleagues)

Do Checklist badges update automatically?

Yes. Digits updates each client’s Checklist badge in real time as items are reviewed or resolved—no refresh required.

What’s the difference between the Firm Dashboard and a Client Dashboard?

The Firm Dashboard gives you an overview of all clients at once. A Client Dashboard focuses on the details of a single company.


Got a question or feedback? Our team is all ears—come say hello!