How to Cancel Your Digits Business Account

You can cancel your Digits subscription anytime. How you do it depends on whether you’ve connected a U.S. bank account and whether you have one business or several in your account.

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Important: These instructions are for business owners/operators ONLY. If you are an Accounting Firm, please follow the firm-side guide instead: → How to Cancel Your Digits Firm Account Firm and business cancellations work differently, so be sure you're using the correct article.

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If You Have Connected a Bank Account

If you’ve connected a bank account and want to stop your paid plan, you can cancel directly in Digits.

How to Cancel Your Plan

1. Log in to your Digits account.

2. Go to Settings → Subscription.

3. Click Cancel Plan in the bottom-left corner.

4. Review the details in the pop-up window.

5. Click Cancel Plan again to confirm.

You’ll still have access to your account until the end of your free trial or current billing period. After that, billing stops.

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If You Have Not Connected a Bank Account

If you’ve added a payment method but haven’t connected a U.S. bank account, good news—you won’t be charged.

Digits only starts billing once a supported bank account is linked.

This is most common if:

• You’re located outside the U.S., or

• You created an account, but never finished connecting your bank

If you want to fully cancel or delete your account, contact Digits Support at [email protected], and we’ll take care of it for you.

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If You Have Multiple Businesses in Digits

If you manage more than one business in Digits, you can cancel or remove them individually—without closing your entire Digits account.

Cancel / Remove One Business

1. From your home dashboard, click your business in the top left.

2. In the dropdown, select the business you want to manage.

3. Go to that business’s Settings → Subscription.

4. Click Cancel Plan in the bottom-left corner.

5. Review the details in the pop-up window.

6. Click Cancel Plan again to confirm.

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Frequently Asked Questions

Will I still have access to my data after I cancel?

You'll retain access to your account until the end of your current billing period. After that, your access will end, and you will no longer be able to view your data. We recommend downloading any financials or documents you need before your billing period ends.

How do I request deletion of all my data from Digits?

Cancel your plan in Settings → Subscription, and email support if you need full data deletion (include your account email + business name).

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Got a question or feedback? Our team is all ears—come say hello!

Contact Digits Support

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