> For the complete documentation index, see [llms.txt](https://help.digits.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.digits.com/my-business-account/cancel-digits.md).

# How to Cancel Your Digits Business Account

***

{% hint style="warning" %}

### **Important:** These instructions are **for business owners/operators ONLY.**

If you are an **Accounting Firm**, please follow the firm-side guide instead: **→** [***How to Cancel Your Digits Firm Account***](/my-firm-account/cancel-digits.md)\
Firm and business cancellations work differently, so be sure you're using the correct article.
{% endhint %}

***

If you’ve connected a bank account and want to stop your paid plan, you can cancel directly in Digits.

{% hint style="info" %}
You’ll still have access to your account until the end of your **free trial** or **current billing period**. After that, billing stops.
{% endhint %}

#### How to Cancel Your Plan

From your organization dashboard:

1. Click **Organization Settings**.
2. Click the **Subscription** tab.
3. Scroll to the bottom of the page.
4. Click **Cancel Subscription**.
5. Enter a reason for canceling. This is required.
6. Click **Cancel Plan** to confirm.

{% hint style="info" icon="lightbulb-on" %}
**Note:** If you're in a business dashboard, click **Settings**, then go **to Organization Settings** first.
{% endhint %}

***

### Frequently Asked Questions

<details>

<summary>Will I still have access to my data after I cancel?</summary>

You'll retain access to your account until the end of your current billing period. After that, your access will end, and you will no longer be able to view your data. We recommend downloading any financials or documents you need before your billing period ends.

</details>

<details>

<summary>How do I request deletion of all my data from Digits?</summary>

Cancel your plan in Settings → Subscription, and [email support](mailto:help@digits.com) if you need full data deletion (include your account email + business name).

</details>

<details>

<summary>How do I cancel my subscription if I haven't connected a bank account? </summary>

### If You <mark style="color:red;">Have</mark> <mark style="color:red;"></mark>*<mark style="color:red;">Not</mark>* Connected a Bank Account

If you’ve added a **payment method** but **haven’t connected a U.S. bank account**, good news—you won’t be charged.

Digits only starts billing once a **supported bank account** is linked.

This is most common if:

* You’re located outside the U.S., or
* You created an account, but never finished connecting your bank

If you want to fully **cancel or delete your account**, contact Digits Support at [**help@digits.com**](mailto:), and we’ll take care of it for you.

</details>

***

{% columns %}
{% column width="66.66666666666666%" valign="middle" %}
Got a question or feedback? Our team is all ears—come say hello!
{% endcolumn %}

{% column width="33.33333333333334%" valign="middle" %}

<p align="center"><a href="https://portal.usepylon.com/digits/forms/get-in-touch-with-digits-support" class="button primary" data-icon="envelope-open-text">Contact Digits Support</a></p>
{% endcolumn %}
{% endcolumns %}

***


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.digits.com/my-business-account/cancel-digits.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.