# How to Cancel Your Digits Business Account

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### **Important:** These instructions are **for business owners/operators ONLY.**

If you are an **Accounting Firm**, please follow the firm-side guide instead: **→** [***How to Cancel Your Digits Firm Account***](https://app.gitbook.com/s/pyLperOhPbBZSBCoAnGW/cancel-digits)\
Firm and business cancellations work differently, so be sure you're using the correct article.
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If you’ve connected a bank account and want to stop your paid plan, you can cancel directly in Digits.

#### How to Cancel Your Plan

1. Log in to your **Digits account**.
2. Go to **Settings → Subscription**.
3. Click **Manage** in the top right corner.
4. Review the details in the pop-up window.
5. Click **Cancel Plan** again to confirm.

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You’ll still have access to your account until the end of your **free trial** or **current billing period**. After that, billing stops.
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### If You Have Multiple Businesses in Digits

If you manage **more than one business** in Digits, you can cancel or remove them **individually**—without closing your entire Digits account.

#### Cancel / Remove One Business

1. From your home dashboard, click your business in the top left.&#x20;
2. In the dropdown, select the business you want to manage.
3. Go to that business’s **Settings → Subscription**.
4. Click **Manage** in the top right corner.
5. Review the details in the pop-up window.
6. Click **Cancel Plan** again to confirm.

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### Frequently Asked Questions

<details>

<summary>Will I still have access to my data after I cancel?</summary>

You'll retain access to your account until the end of your current billing period. After that, your access will end, and you will no longer be able to view your data. We recommend downloading any financials or documents you need before your billing period ends.

</details>

<details>

<summary>How do I request deletion of all my data from Digits?</summary>

Cancel your plan in Settings → Subscription, and [email support](mailto:help@digits.com) if you need full data deletion (include your account email + business name).

</details>

<details>

<summary>How do I cancel my subscription if I haven't connected a bank account? </summary>

### If You <mark style="color:red;">Have</mark> <mark style="color:red;"></mark>*<mark style="color:red;">Not</mark>* Connected a Bank Account

If you’ve added a **payment method** but **haven’t connected a U.S. bank account**, good news—you won’t be charged.

Digits only starts billing once a **supported bank account** is linked.

This is most common if:

* You’re located outside the U.S., or
* You created an account, but never finished connecting your bank

If you want to fully **cancel or delete your account**, contact Digits Support at [**help@digits.com**](mailto:), and we’ll take care of it for you.

</details>

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Got a question or feedback? Our team is all ears—come say hello!
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