Reconciling bank accounts in Digits ensures accurate financials and audit-ready books. This guide walks through the full reconciliation workflow—from setup to finalization.
- Auto-Matched Transactions We pre-match transactions using source data like Stripe and Mercury —so you spend less time clicking and more time reviewing.
- Spot Discrepancies Faster Use smart filters and search views to quickly surface gaps, duplicates, or timing issues—without scanning line by line.
- Stay Audit-Ready Track reconciliation status, history, and changes across time. Every action is logged, so your records are always ready for close or audit.
How to Access Reconciliations
- Head to my.digits.com and log in.
- In the left-hand menu, click Accounting to expand the options.
- Click Reconciliations.
Reconciliations Dashboard
The Reconciliations dashboard gives you a full history of reconciliation activity by category. Each bank or credit card account is shown in a month-by-month timeline, making it easy to scan for status at a glance.
At the top of the screen, you’ll see summary tiles for:
- No Activity
- Not Started
- Drafts
- Finalized
Use the period selector at the top left to adjust the date range. The summary tiles will update accordingly, and you can click any tile to filter the list based on status.
Reading the Reconciliation Timeline
Each row in the Reconciliations dashboard shows a specific category (e.g., “Assets > Bank Accounts > Chase Checking”) with a horizontal timeline beneath it. This timeline displays the reconciliation status for each month using icons:
- Purple checkmark – Finalized
- Pencil – Draft (started but not finalized)
- Yellow exclamation – Reopened (manually or automatically due to a balance mismatch)
- Empty circle – No reconciliation created
- (No icon) – Reconciliation spans multiple months
Hover over any icon for a quick summary. If multiple reconciliations occurred in the same month, dots will stack.
Digits AI will automatically reopen a reconciliation (and any following months) if the statement balance no longer matches the ledger balance.
Example of a reopened reconciliation:
Sorting the Reconciliation List
Click the Sort icon in the top right of the Reconciliations dashboard to open sorting options.
Creating a Reconciliation
From the Reconciliations dashboard, you can start a new reconciliation in three ways:
- Click + New Reconciliation at the top. (Use this option if you don’t see a bank or credit card listed in option number 2 or 3.)
- Click the Start button next to any category row.
- Hover and click a dot in the timeline.
Then set the reconciliation details:
- Statement Date
- Ending Balance
- Optional: Deposits/Withdrawals or Charges/Payments (for liabilities)
- Click the dropdown at the top of the Reconciliation to change the category.
- Click Build Reconciliation.
First-Time Setup: Digits doesn’t import reconciliations from QBO. To get started, create reconciliations for prior periods. You can reconcile by month or in one bulk action. All pre-cutover QBO transactions are marked as reconciled by default.
Reconciling a Category
Once you’ve started a reconciliation, you’ll land on a detailed view like the one below:
What You’ll See
- All transactions from the last finalized reconciliation up to the selected end date
- Unsettled transactions from earlier periods
Available Features
- Filters for narrowing down by amount, date, or status
- Checkboxes for bulk actions or individual reconciliation
- Counts for reconciled and unsettled transactions
- Manual transaction button to add missing entries
- Status icons to see what’s done and what still needs review
Auto-Reconciled Transactions:
- All automated transactions including those from your Connections, are reconciled automatically by default.
- Manually created or CSV-uploaded transactions must be reconciled manually.
Bulk Editing Transactions
Click the checkboxes next to each transaction to select multiple entries at once. You can then:
- Update the party name or related category (Note: The party and related category cannot be edited for QBO transactions currently.)
- Mark transactions as reconciled or unsettled
- Instantly view the total sum of selected transactions to check if they balance correctly
Finalize, Reconfigure or Delete
In the top right corner, you have the following options:
- Click Finalize when everything looks good and your reconciliation is complete.This locks in the period and prevents accidental edits.
- Use Reconfigure if you need to make changes to a draft. This will reopen the setup screen so you can adjust:
- Ending date
Ending balance - Deposits/withdrawals or charges/payments
⚠️ Note: You can’t change the date if it overlaps with another reconciliation in the same category.
- Click Delete to remove the reconciliation entirely. Use this if the reconciliation was started by mistake or needs to be redone from scratch.
FAQs
Why don’t I see a category listed?
Use the Start Reconciliation button to initiate reconciliation for any missing categories. If a category has no activity and a zero balance, it will appear under No Activity.
How do I reopen a reconciliation?
- Manually: Click Reopen... in the details header of a finalized reconciliation.
- Automatically: ✨ Digits AI will automatically reopen a reconciliation (and any following months) if the statement balance no longer matches the ledger balance.
Why can’t I finalize my reconciliation?
Check for net amount differences and ensure all prior periods have been finalized.
Why are transactions missing?
Confirm the transactions are in the Ledger and have a valid transaction date.
Why am I seeing too many transactions?
Check the end date of the reconciliation or see if transactions from prior reconciliations were left unsettled thus being carried forward
Have questions? Our support team is here to help keep your reconciliations on track.