Digits AI Bill Pay & Invoicing

Paying bills with Digits is quick, accurate, and audit-ready. Here’s how to manage every part of the process, from uploading a bill to tracking payment status.

How to Pay a Bill

1. Go to my.digits.com and log in.
2. Select Bill Pay from the left-hand navigation.
3. Click Upload Bill or drag a file directly into Digits.
   Tip: Digits AI auto-scans the file and adds the bill to In Review with pre-filled details.
4. Click the bill to review and confirm details.
5. Edit any fields as needed.
6. For new vendors, you’ll be prompted to complete their profile. Follow the prompts to:
   1. Review vendor info pulled from the bill
   2. Choose a payment method
      
   3. Add a memo (optional).
7. Choose an approver (if required), or continue without one.
8. Click Approve or Send for Approval.
9. Once approved, click Submit Payment.

That’s it! Your bill is now queued for payment.

⚠️ First-time user? We’ll need to verify your business before payments can go out. You can still upload and manage bills while this happens. Learn more.

Managing Your Bills

1. Head to Bill Pay in the left-hand menu.
2. You’ll see bills in a Kanban-style layout:
   • In Review: Drafts needing more info, approval, or scheduling
   • Pending Approval: Sent to approver; not yet approved
   • Awaiting Payment: Approved and ready to pay
   • Scheduled & Paid: Payment is scheduled or completed
3. Click any bill to open and manage it:
   • Edit details (if not paid yet)
   • Delete (only if not scheduled or paid)
   • Comment to collaborate with teammates

How to Mark a Bill as Paid (External Payments)

Use this if you paid a bill outside Digits:

1. Log in at my.digits.com.
2. Go to Bill Pay in the left-hand menu.
3. Find and open the bill.
4. Click the three-dot menu (top right) > Mark as Paid.
5. Select the payment date.
6. (Optional) Add a note for bookkeeping.
7. Click Mark as Paid.

You can only mark a bill as paid if all required info is filled in. Otherwise, the button will be disabled.

Bill Statuses Explained

• New: Recently uploaded and untouched
• Duplicate Bill: Same vendor + invoice number as an existing bill
• Overdue Bill: Due date is in the past
• Payment Failed: Something went wrong—contact support
• Rejected: Declined by approver, returned to In Review
• Processing: Payment sent, but funds not yet withdrawn
• Scheduled: Approved and queued for payment
• Sent: Paid; funds on the way
• Awaiting Vendor: Paid, but vendor hasn’t claimed funds (Digits Pay only)

Need help? Reach out to our team anytime.