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Digits Connections: Stripe

If you use Stripe to collect payments, connecting it to Digits keeps your revenue data clean and up to date—without manual entry. Digits automatically imports your Stripe activity and tracks it in your Ledger.

How to Connect Stripe

To connect a client’s Stripe account to Digits:

  1. Head to my.digits.com and login.
  2. Click Connections from the left-hand menu
  3. Find Stripe under the All Connections tab
  4. Click Connect
  5. Sign in to Stripe and approve access when prompted


Once you're connected, Digits will start pulling in your Stripe transactions automatically.

What Happens After You Connect

Digits will:

  • Import the your full transaction history from Stripe
  • Start analyzing and recording those transactions for you
  • Use Digits AI to auto-categorize entries and tag the right parties
  • Begin a frequent sync to keep things up to date
  • Notify you once the full history is imported and visible in your Ledger


Note: The first import might take a little time depending on how much data Stripe sends over.


What Transaction Data Syncs from Stripe?

Digits syncs Balance Transactions from Stripe, including the following types:

  • payout
  • payout_failure
  • charge
  • payment
  • Stripe_fee
  • Refund
  • payment_refund
  • topup
  • adjustment


If a fee or other transaction doesn’t show up, you can always add it manually in Ledger > New Transaction.

For help editing or adding transactions? Check out: Managing Transactions in Digits

FAQs & Troubleshooting

Why don’t I see all my Stripe invoices in Digits? Only invoices that were paid through Stripe will show up. If the payment came through another source, you’ll need to manually enter it in Ledger > All Transactions.

Why are some Stripe adjustments missing? Digits doesn’t currently pull in Stripe balance adjustments (like credits or corrections). Additional adjustment support  is coming soon.

FAQs

If your Stripe data looks off or isn’t syncing correctly, reach out to Digits Support. We’re always happy to help.

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