# Digits Connections: Stripe

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### How to Connect Stripe

To connect a client’s Stripe account to Digits:

1. Log in to your client’s dashboard.
2. In the left-hand menu, click **Connections**.
3. Click the **Revenue** tab. 
4. Find **Stripe** and click **Connect**. 
5. Have the client log into their Stripe account (or log in with authorized credentials) and approve the permissions.

{% hint style="info" %}
**Note:** If your firm manages multiple Stripe-connected clients, confirm you’re using the correct Stripe account before approving access.
{% endhint %}

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### What Happens After Connection

Once connected, Digits will automatically:

* Import the client’s full transaction history from Stripe.
* Start analyzing and booking transactions automatically.
* :sparkles: Digits will automatically categorize and assign parties intelligently 
* Begin a frequent sync to keep the data continuously up to date.

{% hint style="info" %}
**Note:** The first import may take time depending on the size of your client’s Stripe history.
{% endhint %}

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### What Transactions Data Syncs from Stripe

Digits syncs **Balance Transactions** from Stripe, including these types:

* `payout`
* `payout_failure`
* `charge`
* `payment`
* `stripe_fee`
* `refund`
* `payment_refund`
* `topup`
* `adjustment`

If a fee or transaction type isn’t synced, you can manually add it in **Ledger → New Transaction.**

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### Frequently Asked Questions

<details>

<summary>Why don’t I see all invoices from Stripe in Digits?</summary>

Only invoices paid *through Stripe* are synced to Digits.

If a payment was processed outside of Stripe, the invoice won’t appear automatically — manually enter it in **Ledger → All Transactions.**

</details>

<details>

<summary>Why are Stripe adjustments missing in Digits?</summary>

Currently, Stripe adjustments (such as credits or balance corrections) aren’t imported.\
Since synced transactions can’t be edited, this data is excluded for now — but support for adjustments is planned in a future update.

</details>

<details>

<summary>What data does Stripe sync into Digits?</summary>

Digits imports your client’s Stripe balance transactions — including payments, refunds, fees, and payouts — directly into the Ledger for automatic categorization and reconciliation.

</details>

<details>

<summary>Does Digits sync Stripe Capital loan withholdings?</summary>

No. Stripe does not report Stripe Capital loan withholdings (paydown events) to Digits, so they won't appear automatically in your Ledger. To keep your loan balance and gross revenue accurate, we recommend exporting your Stripe Capital transactions from Stripe as a CSV and importing them manually into Digits. From there, you can categorize them to the appropriate liability account.\
\
See: [Importing Transactions](/firms-agentic-general-ledger/importing-transactions.md)

</details>

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Got a question or feedback? Our team is all ears—come say hello!
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<p align="center"><a href="https://portal.usepylon.com/digits/forms/get-in-touch-with-digits-support" class="button primary" data-icon="envelope-open-text">Contact Digits Support</a></p>
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