> For the complete documentation index, see [llms.txt](https://help.digits.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.digits.com/firms-connections/ignition.md).

# Digits Connections: Ignition

Connect your firm's Ignition account to Digits to automatically bring in your revenue activity — invoices and payments — and let Digits categorize and book it for you. This keeps your revenue data flowing into Digits without manual entry.

***

### Before You Connect

Make sure you have:

* An active **Ignition** account with **admin access** (you'll need it to approve the connection).
* A Digits **role that allows managing connections** for the client.

{% hint style="info" %}
The **Revenue** tab in **Connections** appears only when the connector is available to your firm. If you don't see it, check your role and that the connector is enabled for this client<br>
{% endhint %}

***

### How to Connect Ignition

1. Sign in to Digits and go to your client's business dashboard
2. From the left navigation menu, click **Connections**
3. Click the **Revenue** tab.&#x20;
4. Find **Ignition** and click **Connect**.&#x20;

<div align="left"><figure><img src="/files/CzjIFUAwHntIvWoLAKTo" alt="" width="563"><figcaption></figcaption></figure></div>

5. From within Ignition, initiate the Digits connection process for your account and approve the permissions. Once you approve, Digits automatically begins setting up the connection.

***

### What Happens After Connection

Once connected, :sparkles: Digits will automatically:

* **Import your revenue history** from Ignition (invoices and payments).
* **Analyze and book** that activity for you.
* **Categorize transactions and assign parties** intelligently.
* **Sync frequently** to keep your data continuously up to date.

{% hint style="info" %}
**Note:** The first import may take some time depending on the size of your Ignition history. After the initial import, Digits keeps everything in sync automatically — no need to re-import.
{% endhint %}

***

### Frequently Asked Questions

<details>

<summary>Is the integration between Ignition a two-way sync?</summary>

No. This is a one-way sync from Ignition to Digits.

Activity flows from Ignition into Digits, but changes made in Digits do not flow back to Ignition. When an invoice is marked as paid in Ignition, Digits considers it paid once the payment transaction syncs over—based on Ignition accepting the payment, not on when the funds actually land in the bank account. As a result, the paid status may not line up exactly with the bank deposit timing, since Ignition does not have visibility into when the deposit settles. Marking an invoice as paid in Digits first will not update Ignition.

</details>

<details>

<summary>Who can connect to Ignition?</summary>

Anyone on your firm with permission to manage connections. You'll also need **admin access in Ignition** to approve the connection.

</details>

<details>

<summary>What data does Digits bring in from Ignition?</summary>

Your revenue activity — **invoices and payments**. Digits then categorizes these and assigns parties automatically.

</details>

<details>

<summary>How do I remove Ignition or delete its data?</summary>

There are two steps. **Archive** the connection to stop syncing while keeping your existing data. To remove the data entirely, archive it first, then **Delete** the connection — this removes all imported transactions, including those in closed periods, and can't be undone. Both actions require permission to delete connections.

</details>

<details>

<summary>What happens if I connect Ignition to Digits and later decide to switch back to QuickBooks Online?</summary>

If Digits doesn’t end up being the right fit for your Ignition workflow, you can reconnect Ignition to QuickBooks Online.

According to Ignition, reconnecting to QuickBooks Online should not cause issues. Any clients and services that were previously linked in Ignition should remain maintained.

The main thing to keep in mind is invoices. Any invoices that were sent to Digits while Digits was connected will need to be manually deployed into QuickBooks Online after reconnecting QBO.

</details>

***

{% columns %}
{% column width="66.66666666666666%" valign="middle" %}
Got a question or feedback? Our team is all ears—come say hello!
{% endcolumn %}

{% column width="33.33333333333334%" valign="middle" %}

<p align="center"><a href="https://portal.usepylon.com/digits/forms/get-in-touch-with-digits-support" class="button primary" data-icon="envelope-open-text">Contact Digits Support</a></p>
{% endcolumn %}
{% endcolumns %}

***


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.digits.com/firms-connections/ignition.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
