Reconciliations After Migrating from QuickBooks
Migrating from QuickBooks Online (QBO) into Digits gives you a clean, modern ledger — but bank reconciliations work a little differently than many users expect at first.
This article explains:
Why do migrated reconciliations not appear as complete
What a cutover reconciliation is (and why it matters)
How to complete a one-time cutover reconciliation
How this unlocks fast, accurate AI Bank Reconciliations going forward
Behind the scenes: Bank statements may be ingested, and AI reconciliations may begin automatically as soon as statements are uploaded or synced — even if you haven’t visited the Reconciliations page yet. This is helpful once your cutover is complete, but it’s why establishing a clean starting point first is so important.
Why do the reconciliations look unfinished after migration?
When you migrate from QuickBooks:
Digits imports historical transactions and balances as of your chosen cutover date
Digits does not import the historical reconciliation status from QBO
This means:
Transactions that were previously reconciled in QBO are not marked as reconciled in Digits
When bank statements are uploaded or synced, Digits correctly attempts to reconcile all visible ledger activity
As a result, opening your first reconciliation can show hundreds or thousands of uncleared items — even though your books were already reconciled in QBO.
This does not mean AI Bank Reconciliations aren’t working. It means Digits needs one clean starting point.
AI Bank Reconciliations can automatically match statement lines to ledger transactions, but they cannot infer which historical transactions were already reconciled in another system. That context must be established once through a cutover reconciliation.
What Is a Cutover Reconciliation?
A cutover reconciliation is a one-time reconciliation completed at the point you move from QuickBooks to Digits.
It’s different from a traditional monthly bank reconciliation:
🚫 You are not matching every transaction line by line
✅ You are confirming that Digits’ opening balance matches your final reconciled balance in QuickBooks
When should you do the cutover reconciliation?
You should complete a cutover reconciliation before relying on AI Bank Reconciliations for future periods.
Best practice:
Use the last fully reconciled bank statement in QuickBooks (for example, 12/31/2024)
Complete the cutover reconciliation first
✨ Then, let AI Bank Reconciliations automatically reconcile your bank and credit card accounts moving forward.
Before You Start
Important: Complete these steps before uploading any bank statements to Digits.
If you have already uploaded statements
If bank statements were uploaded or synced before completing the cutover reconciliation, Digits may have created draft reconciliations for later periods.
We know this cleanup can feel tedious. Unfortunately, reconciliations must be completed in order, so this one-time reset is required to establish a clean baseline.
Go to Accounting → Reconciliations
Find the earliest draft reconciliation (the oldest period)
Click Delete — later draft reconciliations should be removed automatically
Once drafts are cleared, complete the cutover reconciliation steps below. Then, if needed, drag and drop the subsequent months’ bank statements into Accounting → Reconciliations so AI Bank Reconciliations can finish reconciling your post-migration periods.
Note: You may see duplicate statements in Vault from your earlier upload. These can be safely ignored or deleted for cleanliness—they won't affect your reconciliations.
How to complete a cutover reconciliation
Create a Cutover Reconciliation for Each Account
For each bank account and credit card:
Go to Accounting → Reconciliations
Click + Start Reconciliation in the top right corner
Select the account you want to reconcile (very top dropdown)
Enter your reconciliation details:
- Statement Date: Your cutover date (e.g., 12/31/2024)
- Ending Balance: The final reconciled balance from your last QBO bank reconciliation
Click Build Reconciliation
Upload Your First Post-Migration Statement
✨ Now you're ready for AI Bank Recs:
Go to Accounting → Reconciliations
Drag and drop your first post-cutover bank statement (e.g., January 2025)
Digits will auto-match transactions and create a draft reconciliation
Review any flags, then finalize
From this point forward, AI Bank Reconciliations will work as expected—matching only the new transactions to your uploaded statements.