# Digits Connections: Stripe

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### How to Connect Stripe

To connect your Stripe account to Digits:

1. Click **Connections** in the left-hand menu.
2. Click the **Revenue** tab.
3. Locate the **Stripe** and click Connect.
4. Log in to your **Stripe account** (or have someone with access log in) and approve the permissions.

{% hint style="info" %}
**Note:** If you use Stripe for more than one business or account, double-check you’re connecting the **right Stripe account** before you approve access.
{% endhint %}

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### What Happens After Connection

Once connected, Digits will automatically:

* Import your full Stripe transaction history.
* Start analyzing and posting those transactions into your books.
* ✨ Automatically categorize transactions and assign customers or other parties.
* Begin a frequent sync to keep Stripe data in Digits up to date.

{% hint style="info" %}
**Note:** The first import may take a while if you have a long Stripe history or a high volume of payments.
{% endhint %}

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### What Transaction Data Syncs from Stripe

Digits syncs **Stripe balance transactions** (the behind-the-scenes records Stripe uses to track money moving in and out), including types like:

* `payout`
* `payout_failure`
* `charge`
* `payment`
* `stripe_fee`
* `refund`
* `payment_refund`
* `topup`
* `adjustment`

If a fee or transaction type doesn’t sync automatically, you can manually add it in **Ledger → New Transaction**.

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### Frequently Asked Questions

<details>

<summary>Why don’t I see all invoices from Stripe in Digits?</summary>

Only invoices paid *through Stripe* are synced to Digits.

If a payment was processed outside of Stripe, the invoice won’t appear automatically — manually enter it in **Ledger → All Transactions.**

</details>

<details>

<summary>Why are Stripe adjustments missing in Digits?</summary>

Currently, Stripe adjustments (such as credits or balance corrections) aren’t imported.\
Since synced transactions can’t be edited, this data is excluded for now — but support for adjustments is planned in a future update.

</details>

<details>

<summary>What data does Stripe sync into Digits?</summary>

Digits imports your Stripe balance transactions — including payments, refunds, fees, and payouts — directly into the Ledger for automatic categorization and reconciliation.

</details>

<details>

<summary>Does Digits sync Stripe Capital loan withholdings?</summary>

No. Stripe does not report Stripe Capital loan withholdings (paydown events) to Digits, so they won't appear automatically in your Ledger. To keep your loan balance and gross revenue accurate, we recommend exporting your Stripe Capital transactions from Stripe as a CSV and importing them manually into Digits. From there, you can categorize them to the appropriate liability account.

See: [Importing Transactions](/business-agentic-general-ledger/importing-transactions.md)

</details>

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Got a question or feedback? Our team is all ears—come say hello!
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<p align="center"><a href="https://portal.usepylon.com/digits/forms/get-in-touch-with-digits-support" class="button primary" data-icon="envelope-open-text">Contact Digits Support</a></p>
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