# Archive and Delete a Connection

***

{% hint style="info" icon="lightbulb-on" %}
**Looking to remove just a few transactions?** Archiving and deleting a connection removes **all** transactions from that connection. To delete only individual synced transactions from Plaid, Stripe, or QuickBooks Online, see [Delete or Remove Transactions in Digits](/business-connections/remove-transactions.md)
{% endhint %}

{% hint style="warning" %}

### Important to know

Not all connection types support the same actions.

* You can archive or delete any connection
* Only bank and card connections (via Plaid) support managing individual accounts within a connection

For example, a Chase connection may include multiple accounts, such as checking accounts and credit cards, which you can manage individually. Connections like Ramp or payroll providers are managed as a whole.

<i class="fa-triangle-exclamation">:triangle-exclamation:</i> QuickBooks is not managed as a connection in the same way as Plaid or Stripe is. To delete individual QBO transactions, do so from the Ledger (see [Delete or Remove Transactions in Digits](/business-connections/remove-transactions.md)). To redo your entire QuickBooks import, see [Starting Over in Digits](/business-connections/starting-over.md)
{% endhint %}

{% embed url="<https://app.arcade.software/share/KzCu4ywRAZAoslanBvKC>" %}

### Archive vs. Delete — What’s the difference?

<table><thead><tr><th width="141">Action</th><th>What it Does</th><th>Best used when... </th></tr></thead><tbody><tr><td><strong>Archive</strong></td><td>Permanently disables an entire connection or a single account within the connection. No new data is imported; existing data remains.</td><td>The account is fully closed or no longer relevant.</td></tr><tr><td><strong>Delete</strong></td><td>Permanently removes all transactions for an archived connection or account.</td><td>You need to fully remove data.</td></tr></tbody></table>

***

### Archive a Connection or Account

1. In the left navigation menu, click **Connections**
2. Select **My Connections**
3. Click **Manage** next to the connection
4. In the left panel, select the connection or account you want to archive
   * The connection appears at the top
   * Individual accounts appear below

<div align="left"><figure><img src="/files/DjPRExvfEAfK35ENsPEw" alt="" width="375"><figcaption></figcaption></figure></div>

6. Click **Archive** and follow the prompts to confirm

***

### Deleting a Connection or Account

{% hint style="danger" %}
**Warning:** Deleting a connection **permanently removes all associated transactions**. Including transactions in closed accounting periods. This can affect reconciliations and reports. Double-check before proceeding.

If you only need to remove a handful of transactions, delete them individually from the Ledger instead — see [Delete or Remove Transactions in Digits](/business-connections/remove-transactions.md)
{% endhint %}

{% hint style="info" %}
**Note:** To delete a connection or account, it must be archived first. See: [Archiving a Connection or Account](#archive-a-connection-or-account)
{% endhint %}

1. In the left navigation, click **Connections**
2. Select **My Connections**
3. Click **Manage** next to the connection
4. In the left panel, select the connection or account you want to delete
   * The connection appears at the top
   * Individual accounts appear below
5. Click **Delete** and follow the prompts

<div align="left"><figure><img src="/files/MgBLup6OPUji5HhcHLP0" alt="" width="375"><figcaption></figcaption></figure></div>

***

### Frequently Asked Questions

<details>

<summary>If I archive a connection, do past transactions disappear?</summary>

No. Archiving stops future imports and hides the connection from active views, but existing transactions remain in the Ledger.

</details>

<details>

<summary>Can I undo a deleted connection?</summary>

No. Deleting permanently removes all transactions from that connection. Consider **archiving** instead if you might need historical data.

</details>

***

{% columns %}
{% column width="66.66666666666666%" valign="middle" %}
Got a question or feedback? Our team is all ears—come say hello!
{% endcolumn %}

{% column width="33.33333333333334%" valign="middle" %}

<p align="center"><a href="https://portal.usepylon.com/digits/forms/get-in-touch-with-digits-support" class="button primary" data-icon="envelope-open-text">Contact Digits Support</a></p>
{% endcolumn %}
{% endcolumns %}

***


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.digits.com/business-connections/remove-connections.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.