For the complete documentation index, see llms.txt. This page is also available as Markdown.

Digits Connections: Ramp

Connect your Ramp account to Digits for a seamless workflow — no manual entry required. Transactions sync directly into your general ledger.


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Note: Ramp is the source of truth. Changes should be made in Ramp unless otherwise noted.

Before You Connect

Before connecting Ramp to Digits:

  • Make sure you have admin access. You’ll need it to sign in to Ramp and disconnect your current accounting provider.

  • Choose a transition date. This is the date you’ll stop using your current accounting system and start using Digits.

  • Pay approved Ramp bills before your transition date. Unpaid bills that carry over between systems can create reconciliation issues. Avoid creating new bills until the transition is complete.

  • Sync card transactions dated before the transition date to your previous accounting system. Wait a few days for pending charges to clear, then complete the sync. Leave transactions dated after the transition date unsynced.

  • Sync approved reimbursements dated on or before the transition date to your previous accounting system.

  • Complete a final close in your previous accounting system. Generate and save your final financial statements or trial balance.

  • Export and delete approved but unpaid bills from Ramp. You’ll recreate them after connecting Digits.


How to Connect to Ramp

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Step 1: Disconnect Any Previous Integration

  1. Sign in to Ramp

  2. Go to Ramp's Accounting settings​

  3. Scroll to Danger Zone

  4. Select Disconnect Accounting

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Step 2: Connect Ramp to Digits

  1. Log in to your Digits dashboard.

  2. From the left navigation menu, click Connections.

  3. Go to the Bills & Expenses tab.

  4. Find Ramp and click Connect.

  5. Once Ramp is connected, you’ll be asked to map categories (i.e., choose where things go in your books) for:

    • Cards & Reimbursements

    • Bills

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Tip: These mappings ensure transactions land correctly in your chart of accounts.

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Step 3: Post-Connection Cleanup in Ramp

After Ramp is connected to Digits, there are a few final steps to make sure everything syncs smoothly:

  1. Complete your accounting setup in Ramp. Map the right A/P (Accounts Payable) and Cash accounts for cards, reimbursements, and bills.

  1. Remap your vendors, rules, and card programs. When you switch accounting systems, your old rules and mappings don’t carry over. You’ll need to:

  • Reassign vendors

  • Update any automatic rules

  • Re-map card programs so they line up with your Digits chart of accounts. The good news: you’ll only have to do this once.

  1. Recreate any unpaid bills you deleted earlier. Add those bills back into Ramp and assign them to your clearing account (an account you use temporarily to hold amounts until they’re fully matched).

  2. Post a manual journal entry in Digits to clear your suspense account. This step ties everything out so no leftover balance is hanging around in a “suspense” or “uncategorized” bucket. In Digits, create a journal entry like this:

    • Debit (Dr): Accounts Payable (no vendor)

    • Credit (Cr): Clearing Account

    This moves the balance from your suspense/temporary account into the correct place.

  3. Start fresh. At this point, you can:

    • Resume syncing card transactions and reimbursements from Ramp into Digits

    • Begin approving and paying bills as usual, with everything flowing into Digits going forward


How to Sync Ongoing Transactions from Ramp to Digits

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For Credit Cards, Expenses, and Reimbursements

  1. In Ramp, go to the Accounting tab.

  2. Find the expenses or reimbursements you want Digits to sync.

  3. Select each one individually, or use bulk select to choose many at once.

  4. Click Mark Ready — this moves them into the Ready to Export state so Digits can pull them in.

⚠️ Important: After a transaction is marked Ready in Ramp, you cannot edit its category there, but you can still change it later in Digits.

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Tip: If a transaction doesn’t have a category yet, you can set it to Uncategorized Expense. Digits will automatically categorize it after it syncs in.

Pro Tip: Use Ramp’s bulk edit tools to assign categories and mark many transactions “Ready” in one go. It’s much faster than doing them one at a time.


If You Use Ramp for Bill Pay

No manual steps required! Ramp automatically syncs bills with Digits:

  • When approved

  • Again when paid


Frequently Asked Questions

I disconnected Puzzle, but still can't connect Digits. What should I do?

Puzzle and other ledgers show up in Ramp as “Accounting.” Be sure you’ve clicked Disconnect Accounting from this Ramp page.

If you still see a “PUZZLE_FINANCIAL already connected” error, it means Ramp hasn’t fully released the previous connection. Try logging out, then logging back into Ramp and checking again—or contact Ramp support directly.

Is the Ramp integration a two-way sync with Digits?

No. Ramp → Digits is one-way. Mark transactions as “ready to sync” in Ramp, and Digits pulls them into the Ledger. Digits does not push data back to Ramp.

What should I do if the person who authorized Ramp leaves?

Have a current Ramp admin re-authorize the connection from Digits. Re-authorizing updates the existing connection in place, so your connection history is preserved. You don't need to archive, delete, or disconnect the existing connection first.

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Why doesn't my Ramp account appear after I connected it through Plaid?

Make sure you connected Ramp using the dedicated Ramp connection, not Banks & Cards through Plaid.

If you've already connected Ramp through Plaid, archive the Plaid connection to preserve its history, then create a new connection using the dedicated Ramp connector.


Got a question or feedback? Our team is all ears—come say hello!