# Viewing Invoice Status & Payment Progress

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### Where to View Invoice Status

After sending an invoice, click into the individual invoice to view the detailed status and history.

You’ll see a summary panel on the right showing:

* **Customer Info**
* **Payment Link** (if enabled)
* **Invoice PDF** for download
* **Delivery Timeline** (when the invoice was scheduled, sent, processed, and delivered)
* **Payment Summary** (when paid, which account, and fee breakdown)

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This view provides a complete view of the invoice status, delivery milestones, and payment history.

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### Understanding the Payment Timeline

Look for the **Payment Delivery** icon (shown as a dollar sign with arrows). This will display a timeline of:

* **Scheduled** — When the payment was scheduled for delivery
* **Processed** — When the payment began processing
* **Sent** — When the funds were sent
* **Delivered** — When the recipient received the funds

Each stage is time-stamped for full transparency.

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### Where to Find the Payment Link

Click the **Send** (airplane) icon in the right panel to view the invoice delivery details. This is where you’ll find:

* **Customer details**
* The **Digits Payment Link** — which your customer can click to pay online
* **Invoice PDF** — downloadable copy of the invoice

{% hint style="info" %}
**Note:** If business verification is not complete, you’ll see a message that the payment link is disabled until verified.
{% endhint %}

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### Frequently Asked Questions

<details>

<summary>What if the payment link is missing?</summary>

Check that you completed [Business Verification](/business-bills-and-invoices/business-verification.md). Until verified, invoices can be created but not paid through Digits.

</details>

<details>

<summary>How do I know if an invoice was paid?</summary>

Open the invoice and view the **Payment Summary** on the right-hand panel. You’ll see the payment method, amount, and delivery status.

</details>

<details>

<summary>Where can I download a copy of the invoice?</summary>

Scroll to the bottom of the right-hand panel and click **Download** under Invoice PDF.

</details>

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{% column width="66.66666666666666%" valign="middle" %}
Got a question or feedback? Our team is all ears—come say hello!
{% endcolumn %}

{% column width="33.33333333333334%" valign="middle" %}

<p align="center"><a href="https://portal.usepylon.com/digits/forms/get-in-touch-with-digits-support" class="button primary" data-icon="envelope-open-text">Contact Digits Support</a></p>
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