Viewing Invoice Status & Payment Progress
Once an invoice has been sent, Digits makes it easy to track its status—from delivery to payment—so you always know where things stand.
Once an invoice has been sent, Digits makes it easy to track its status—from delivery to payment—so you always know where things stand.
After sending an invoice, click into the individual invoice to view the detailed status and history.
You’ll see a summary panel on the right showing:
Customer Info
Payment Link (if enabled)
Invoice PDF for download
Delivery Timeline (when the invoice was scheduled, sent, processed, and delivered)
Payment Summary (when paid, which account, and fee breakdown)
This view provides a complete view of the invoice status, delivery milestones, and payment history.
Look for the Payment Delivery icon (shown as a dollar sign with arrows). This will display a timeline of:
Scheduled — When the payment was scheduled for delivery
Processed — When the payment began processing
Sent — When the funds were sent
Delivered — When the recipient received the funds
Each stage is time-stamped for full transparency.
Click the Send (airplane) icon in the right panel to view the invoice delivery details. This is where you’ll find:
Customer details
The Digits Payment Link — which your customer can click to pay online
Invoice PDF — downloadable copy of the invoice
Note: If business verification is not complete, you’ll see a message that the payment link is disabled until verified.
Check that you completed Business Verification. Until verified, invoices can be created but not paid through Digits.
Open the invoice and view the Payment Summary on the right-hand panel. You’ll see the payment method, amount, and delivery status.
Scroll to the bottom of the right-hand panel and click Download under Invoice PDF.
Need help? Reach out to [email protected] — we're always happy to support your invoicing flow.
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