# Managing Bills

***

### First-Time Setup Note

{% hint style="danger" %}
**Note:** Before you can **pay bills through Digits**, [your business has to be verified](/business-bills-and-invoices/business-verification.md).

* You can complete verification yourself.
* If you work with an accountant, they may complete it on your behalf (with your authorization).

You can still **upload and prepare bills while verification is pending**.\
Once you’re approved, any bills that are ready will process automatically—no need to re-enter anything.
{% endhint %}

***

{% stepper %}
{% step %}

### Add a Bill in Digits

1. From your Digits dashboard, click **Bills** in the left navigation menu. 
2. View all bills in a **Kanban-style layout**:

* **In Review** – Drafts needing info, approval, or scheduling
* **Pending Approval** – Sent to your client for approval
* **Awaiting Payment** – Approved by your client, ready for payment
* **Scheduled & Paid** – Payment has been scheduled or completed

3. Click **Upload Bill** or drag a bill file directly into Digits.

<div align="left"><figure><img src="/files/qixCfqXAegCNoXtpcBpt" alt="" width="563"><figcaption></figcaption></figure></div>

{% hint style="info" %}
**Tip**: :sparkles:When you upload a bill file, Digits scans it and pre-fills as much as it can. The bill will first appear in **In Review**.
{% endhint %}
{% endstep %}

{% step %}

### Review and Complete Details

1. Click the bill to confirm or update the details (d*ate, amount, vendor, memo*).
2. If it’s a **new vendor**, complete the profile by following the prompts to:&#x20;
   * **Review** detected vendor info
   * **Choose** a preferred payment method (*ACH, Check, Digits Pay*)

<div align="left"><figure><img src="/files/I76RNAbbtAM3cbqKzu2G" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Approve or Send for Approval

1. (Optional) Add a **memo** if you want extra context for yourself or your team.
2. Choose an **approver** if someone else on your team needs to sign off, or skip this if **you’re the one approving**.
3. Do one of the following:

   * Click **Approve** to approve the bill yourself, **or**
   * Click **Send for Approval** to route it to someone else’s Checklist&#x20;

   Once the bill is approved, you’ll see the option to **Submit Payment**.
4. Click **Submit Payment** to complete the payment through Digits.
   {% endstep %}

{% step %}

### Approver Reviews & Releases Payment

1. If you **send a bill for approval**, here’s what happens next:
   * The **approver** (you or someone on your team) gets the bill in their **Checklist** with all the details you prepared.
   * They can **review**, make edits if needed, and then **approve** the bill.
   * Once approved, Digits moves the bill to **Awaiting Payment**, and after payment is submitted, to **Scheduled** or **Paid**.
     {% endstep %}
     {% endstepper %}

***

### Frequently Asked Questions

<details>

<summary>How do I get notified about a bill if I am the approver?</summary>

Once someone clicks Send for Approval, the bill appears in your Checklist, and you’ll get a notification to review and approve it.

</details>

<details>

<summary>What if I paid the bill outside Digits?</summary>

You can update the status by opening the bill, clicking the menu in the top right, and selecting Mark as Paid.

</details>

<details>

<summary>What if a bill is flagged as a duplicate?</summary>

Digits compares the vendor name + invoice number. Review the draft and remove duplicates if needed.

</details>

<details>

<summary>Payments Pricing FAQ</summary>

See: [Digits Pay Pricing](/business-bills-and-invoices/digits-pay-pricing.md)

</details>

<details>

<summary>Can I delete or cancel a bill payment?</summary>

Once a bill payment has been submitted, it can't be deleted or cancelled in Digits because the funds are already in flight. If you need to stop a payment, contact Digits Support at <help@digits.com> and we'll help resolve it.

</details>

<details>

<summary>How long does it take for a bill payment to be delivered?</summary>

Processing times depend on the payment method you choose:

* **ACH** — 2–4 business days
* **Check** (printed & mailed via USPS) — 7–10 business days
* **Digits Pay** (email vendor to collect funds via collects funds via Digits) — 3–5 business days

</details>

<details>

<summary>Does a bill get booked to one category or split by line item?</summary>

Bills in Digits support multiple line items, and each line item can be assigned its own category. If a line item doesn't have a category assigned, it falls back to the bill-level category. This means your bookkeeping stays accurate at the line-item level, even if the bill covers multiple expense types.

To split a bill across categories, click **Split Line Items** when viewing the bill and assign a category to each line.&#x20;

<div align="left"><figure><img src="/files/dwXfpTjHugmBXZEW9Kup" alt="" width="563"><figcaption></figcaption></figure></div>

</details>

***

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{% column width="66.66666666666666%" valign="middle" %}
Got a question or feedback? Our team is all ears—come say hello!
{% endcolumn %}

{% column width="33.33333333333334%" valign="middle" %}

<p align="center"><a href="https://portal.usepylon.com/digits/forms/get-in-touch-with-digits-support" class="button primary" data-icon="envelope-open-text">Contact Digits Support</a></p>
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***


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