Bill Statuses Explained
Get comfy with bill statuses in Bill Pay. See where each bill sits in approval and payment, spot holdups fast, and know exactly what, if anything, you need to do next.
Status
What it Means
Get comfy with bill statuses in Bill Pay. See where each bill sits in approval and payment, spot holdups fast, and know exactly what, if anything, you need to do next.
New
Just uploaded, untouched
Scheduled
Payment approved and queued
Processing
Payment sent but funds not withdrawn yet
Awaiting Vendor
Paid, but vendor hasn’t claimed funds (Digits Pay only)
Overdue
Due date is in the past
Duplicate
Matches an existing bill (same vendor + invoice number)
Verification Required
On hold pending payment verification
Payment Failed
The charge (pay-in) to fund the bill failed
Delivery Failed
The payout to the vendor bounced or was returned.
Rejected
Approver declined the bill; sent back to In Review
Canceled
Payment was canceled
Voided
Bill voided; no payment will be made
Refunded
Payment was refunded
Frequently Asked Questions
"Awaiting Vendor" means the money has left your account and is waiting for the vendor to claim it into their bank — usually available to withdraw within 2–3 business days.
If they're getting paid through Digits for the first time, they need to accept the payment invitation (ask them to check spam; you can resend it).
If you see Delivery Failed, the transfer to your vendor bounced or was returned. Open the bill and choose Retry Delivery to send it again.
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